POLICY

Wood Signs

Please keep in mind that all items are handmade. Boards are carefully chosen, however there will naturally be the possibility of knots, spots, and stripes. Wood signs may vary up to a 1 inch. Stain takes differently to each board, some signs may turn out slightly lighter or darker than shown in the picture. 

Returns

We do not offer returns. Your satisfaction is of the utmost importance to me. Please, if you are not completely satisfied with your item, or your item arrives damaged, please contact me immediately.

Custom and Personalized items are non-refundable. If there was a mistake on my part, I will remake the item. A picture is required showing the mistake, and the item mailed back at our expense. Mistakes made due to misspelling or other errors on the customers part, are not eligible for refunds.

Shipping

Purchases are shipped via USPS Priority Mail with tracking. Shipping costs are based and calculated by weight and zipcode. Simply enter your zipcode for shipping fees. 

Applelini Designs is not responsible for mis-delivered packages, mis-delivered packages due to incorrect address, or delivered stolen packages.

Processing Time

Please allow 7-10 business days for processing plus 2-3 day shipping time.